Terms of service

EUROSHIFT Terms of Service

Last updated: 19 August 2026

1. Overview

Welcome to EUROSHIFT.

The terms “EUROSHIFT”, “we”, “us” and “our” refer to the operator of EUROSHIFT. We operate this website and online store to provide customers with automotive accessories, styling products, lighting products and related goods and services.

Our store is powered by Shopify, which enables us to provide our online store and associated services.

By visiting our website, purchasing a product or otherwise using our services, you agree to these Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy and any other policies displayed on our website.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other rights that cannot lawfully be excluded.

2. Online Store Terms

You must provide accurate, current and complete information when placing an order.

You are responsible for maintaining the confidentiality and security of any account information or login credentials associated with your use of our website.

You must not use our website, products or services for any unlawful or unauthorised purpose.

3. Products

We make reasonable efforts to accurately display and describe our products.

However, colours, finishes and appearance may vary slightly depending on lighting, photography, manufacturing batches, your device or screen settings.

Product descriptions, specifications, pricing and availability may be updated or changed without notice.

We reserve the right to discontinue products or limit product quantities at any time.

4. Vehicle Compatibility

Automotive products may differ depending on vehicle model, year, generation, variant, body style, headlight configuration, factory options and other specifications.

Customers are responsible for reviewing the product description and available compatibility information before purchasing.

A product being designed for a particular vehicle model does not necessarily mean it is compatible with every year, variant or configuration of that vehicle.

If you are uncertain whether a product is suitable for your vehicle, you should conduct your own checks before purchasing.

EUROSHIFT does not provide a vehicle fitment or installation service unless expressly stated otherwise.

Nothing in this section limits any rights you may have under Australian Consumer Law where a product does not correspond with its description or otherwise fails to comply with a consumer guarantee.

5. Installation

Some EUROSHIFT products require installation.

Where appropriate, we recommend installation by a suitably qualified automotive professional.

Customers should inspect products before installation and check that the item received is the item ordered and that there is no obvious damage or defect.

EUROSHIFT is not responsible for damage caused by incorrect installation, misuse, unauthorised modification, improper wiring, incorrect handling or installation contrary to manufacturer instructions.

Unless required by Australian Consumer Law or another applicable law, EUROSHIFT does not cover third-party installation, removal, diagnostic, workshop or labour costs.

6. Orders

Submitting an order constitutes an offer to purchase products from EUROSHIFT.

Orders are subject to acceptance, product availability and successful payment.

We reserve the right to reject or cancel an order where reasonably necessary, including where:

a product is unavailable;
incorrect pricing or product information has been displayed;
we reasonably suspect fraud or unauthorised payment;
an order cannot reasonably be fulfilled; or
an obvious error has occurred.

If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method.

Customers should carefully review their order before completing checkout.

Once an order has entered processing or fulfilment, we may be unable to cancel or modify it.

7. Prices and Payments

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

Prices may change without notice.

The price applicable to an order will generally be the price displayed when the order is placed, subject to correction of obvious errors where permitted by law.

Shipping charges and other applicable charges will be displayed at checkout where applicable.

Payment must be successfully authorised before an order can be processed.

8. Returns, Refunds and Change of Mind

EUROSHIFT does not accept returns, exchanges or refunds for change of mind, including where a customer:

no longer wants the product;
changes their mind after ordering;
orders the incorrect product; or
makes an incorrect selection.

Customers should carefully review their order before completing their purchase.

This change-of-mind policy does not affect rights or remedies available under Australian Consumer Law.

If a product is faulty, damaged, defective, materially different from its description or otherwise fails to satisfy an applicable consumer guarantee, customers may be entitled to a remedy under Australian Consumer Law.

Further information is available in our Refund Policy.

9. Faulty, Damaged or Incorrect Products

If you believe you have received a faulty, damaged, defective or incorrect product, please contact EUROSHIFT as soon as reasonably possible.

You should provide:

your order number;
a description of the issue; and
clear photographs or video where reasonably required to assess the issue.

We may request further information reasonably necessary to assess the claim.

Where Australian Consumer Law applies, we will provide the remedy required by law.

Depending on the circumstances and whether the failure is major or minor, available remedies may include repair, replacement, refund or another remedy required under applicable law.

10. Shipping and Delivery

Delivery timeframes displayed by EUROSHIFT are estimates unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including carrier delays, customs processing, international transportation, weather, peak periods and other logistical disruptions.

Customers are responsible for providing a complete and accurate delivery address.

EUROSHIFT is not responsible for delays resulting from incorrect or incomplete delivery information supplied by the customer.

Further information about fulfilment, estimated delivery periods and shipping is available in our Shipping Policy.

Nothing in this section excludes any rights or remedies available under Australian Consumer Law.

11. Product Availability

Products displayed on our website may become unavailable without notice.

If we are unable to fulfil an order, we may cancel the affected product or order and provide a refund for the amount paid for the unavailable product.

12. Errors and Inaccuracies

Occasionally our website may contain typographical errors, incorrect prices, incorrect product information, availability errors or other inaccuracies.

We reserve the right to correct errors and update information.

Where an error affects an order already placed, we will deal with the order reasonably and in accordance with applicable Australian law.

13. Intellectual Property

Unless otherwise stated, the EUROSHIFT website, branding, logo, website design, original text, graphics and other original content are owned by or licensed to EUROSHIFT.

Third-party trademarks, vehicle manufacturer names, logos and other intellectual property remain the property of their respective owners.

References to vehicle manufacturers or models are used for product identification and compatibility purposes where applicable and do not imply sponsorship, endorsement or affiliation unless expressly stated.

You must not reproduce, distribute, modify or commercially exploit EUROSHIFT's original website content without permission, except where permitted by law.

14. Third-Party Services

Our website may use third-party services for functions including payment processing, website hosting, analytics, advertising, shipping and fulfilment.

We may also provide links to third-party websites.

Third-party websites and services are governed by their respective terms and privacy policies.

15. Relationship With Shopify

EUROSHIFT's online store is powered by Shopify.

Purchases made through the EUROSHIFT store are transactions between the customer and EUROSHIFT, not Shopify.

Shopify provides the technology that enables us to operate the online store but is not the seller of EUROSHIFT products.

16. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Our store is hosted by Shopify, and certain personal information may also be processed by Shopify and other service providers involved in operating our online store.

Please review our Privacy Policy for further information.

17. Reviews, Feedback and User Content

If you submit a review, photograph, comment or other content to EUROSHIFT, you confirm that you have the right to provide that content.

You must not submit unlawful, misleading, defamatory, abusive or infringing content.

Where permitted by law and subject to applicable privacy requirements, you grant EUROSHIFT permission to use content voluntarily submitted for reviews, marketing, promotion and operation of the store.

18. Prohibited Uses

You must not use our website:

for unlawful purposes;
to commit or encourage fraudulent activity;
to infringe intellectual property rights;
to distribute malware or malicious code;
to interfere with the security or operation of the website;
to collect personal information unlawfully;
to impersonate another person or entity; or
in any manner prohibited by applicable law.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been breached.

19. Disclaimer and Limitation of Liability

To the maximum extent permitted by law, EUROSHIFT is not liable for losses resulting from misuse, incorrect installation, unauthorised modification or use of products contrary to supplied instructions.

However, nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded or limited under Australian Consumer Law or other applicable legislation.

Where liability can lawfully be limited, EUROSHIFT's liability will be limited to the extent permitted by law.

20. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage as provided by law.

You may also be entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing contained in these Terms or any EUROSHIFT policy is intended to exclude or restrict those statutory rights.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, policies or legal obligations.

The current version will be published on our website with an updated revision date.

22. Governing Law

These Terms are governed by the laws applicable in Victoria, Australia.

Any dispute relating to these Terms will be subject to the jurisdiction of the courts and tribunals of Victoria and any courts with jurisdiction to hear appeals from them, subject to any rights customers may have under applicable consumer law.